1. Automatic SMS: Never Miss a Reservation Opportunity
As soon as your restaurant gets busy, your phone starts ringing off the hook — but your team is too busy serving guests to answer every call. What happens to those missed calls? With our new Automatic SMS feature, you’ll never have to worry about losing a potential booking again.
Here’s how it works:
- As an add-on with the Popcall integration, when a call goes unanswered, the system automatically sends an SMS to the caller.
- This SMS includes a link where your guest can book or manage their reservation independently.
- The result? No more lost tables, no more missed opportunities, and a seamless experience for your customers.
This feature is designed to enhance your customer service, strengthen your brand reputation, and increase the number of reservations you’re able to take in. It’s like having an extra set of hands to help you manage incoming requests, giving you the freedom to focus on the guests in your restaurant.
2. Multi-Venue Widget: One Brand, Many Restaurants, Seamless Bookings
For restaurant groups, consistency, convenience, and centralization are everything. That’s why we’re introducing the Multi-Venue Widget, a game-changer for restaurants with multiple different locations.
With this widget, guests can:
- View all your restaurants in one place, directly from your group website.
- Seamlessly book a table at any location without navigating away from your brand’s site.
- Enjoy a streamlined booking experience, while you showcase your cohesive brand identity.
This feature not only simplifies the booking process for your guests but also drives revenue across your entire portfolio. It’s the ultimate tool for building loyalty and showcasing the strength of your brand.
3. Schedule: The Future of Service Settings
Finally, based directly on your feedback, we’re proud to introduce a new and improved schedule, the best way to manage your restaurant’s services and exceptions.
Here’s what makes the new schedule a game-changer:
- One unified interface: Manage closing periods, service exceptions, and recurring services with ease.
- Intuitive design: The redesigned reservation interface makes it simple to see what’s happening on any given date.
- Streamlined operations: Whether it’s a holiday closure, a special event, or your regular hours, you can handle it all in just a few clicks.
Schedule isn’t just an update — it’s a complete reimagining of how you manage your restaurant’s operations. Say goodbye to scattered tools and hello to a centralized, powerful solution.
Ready to Transform Your Restaurant?
These features are live now and ready to take your restaurant operations to the next level. Whether you’re looking to improve customer experience, drive bookings across multiple venues, or simplify your day-to-day management, Zenchef has you covered.
Stay tuned for more updates as we continue to innovate and support your success. In the meantime, give these new features a try and let us know what you think!
