Discover how the HACCP method, combined with digital innovations and good training practices, can transform hygiene management in your restaurant. Ensure the satisfaction and safety of your customers by adopting rigorous practices and optimal organization.
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The HACCP method: Definition and basic principles

The HACCP method, or "Hazard Analysis Critical Control Point", is a systematic approach to ensuring food safety by identifying, evaluating and controlling biological, chemical and physical hazards. Adopted worldwide, this method is particularly essential in the restaurant industry, where hygiene standards are strict (Source: Zenchef).

1. Hazard identification

The first principle of HACCP is to identify potential hazards that could affect food safety. These include biological hazards (bacteria, viruses, parasites), chemical hazards (additives, pesticides) and physical hazards (pieces of glass, metal) (source).

2. Determination of critical control points

Once the hazards have been identified, the second principle is to determine the critical control points (CCPs), i.e. the steps in the process where controls can be applied to prevent or eliminate these hazards.

3. Definition of critical limits

Each CCP must have well-defined critical limits, such as specific temperatures, cooking times or pH levels. Failure to comply with these limits may indicate a food safety hazard.

4. Monitoring systems

This principle involves setting up monitoring systems for each CCP, such as temperature control or microbiological sampling.

5. Corrective measures

If a critical limit is not met, corrective action must be taken immediately to correct the problem and prevent the affected food from being consumed.

6. Verification and validation

It is crucial to verify and validate that the HACCP system is working properly, including through testing, internal inspections and third-party audits.

7. Documentation and records

All procedures, monitoring results and corrective actions must be well documented. This documentation is essential to prove compliance during health inspections (Source: Zenchef).

The implementation of the HACCP method is not only a legal obligation in many countries, but it also allows restaurateurs to guarantee a high level of food safety and reduce the risk of contamination.

Importance of hygiene in restaurants

Hygiene in the catering sector is crucial to ensuring food safety and customer satisfaction in the UK. Failure to comply with hygiene standards can lead to serious consequences, such as food poisoning, substantial fines and even administrative closure of the establishment.

Every year, thousands of health checks are carried out in the UK, mainly by local authorities and the Food Standards Agency (FSA), to ensure compliance with food hygiene rules and HACCP standards. These checks are even more frequent in the summer, a busy time for the catering industry

What is a health inspection?

A health inspection assesses various aspects of an establishment:

  • Food chain: From the receipt of goods to the preparation and presentation of dishes.
  • Layout of premises: Cleanliness, ventilation, maintenance.
  • Equipment: Compliance and maintenance of kitchen equipment.
  • Staff hygiene: Hygiene practices before, during and after operations.
  • Hygiene training: Qualification and training of staff.
  • Water quality: Potability and use of water.
  • Temperature control: Compliance with the cold and hot chain.
  • Pest control: Prevention and elimination measures.
  • HACCP procedure: Compliance with HACCP principles and practices.

A report is submitted at the end of the inspection with observations and recommendations for corrective measures if necessary (Source: Zenchef).

Example of a successful inspection in the United Kingdom

A restaurant located in the coastal town of Brighton adopted the HACCP method from the moment it opened. By hiring an external consultant to implement HACCP protocols, the establishment has maintained a spotless kitchen environment. Thanks to the use of automatic temperature sensors and meticulous documentation, the restaurant has never faced penalties during health inspections. According to the owner, these measures have helped build a loyal customer base of discerning international patrons and attract partnerships with high-quality local suppliers (Source: Zenchef).

Digital tools to facilitate HACCP monitoring

With technological developments, innovative digital tools have emerged to facilitate the management and monitoring of HACCP standards. These tools offer precise control and efficient documentation while being easy to use.

Traqfood is an example of an application that helps restaurateurs manage HACCP monitoring. It installs connected sensors in refrigerators to automatically record temperatures. In the event of an anomaly, the restaurateur is alerted by SMS or call, which helps prevent the loss of goods and improve responsiveness during health inspections (Source: Zenchef).

The advantages of these tools are numerous:

  • Automation: Reduction of manual tasks and risks of human error.
  • Real-Time Monitoring: Real-time control of critical parameters.
  • Automatic Alerts: Instant notifications in case of non-compliance.
  • Centralized Documentation: Management and storage of records in a secure manner.
  • Facilitated Compliance: Optimal preparation for health inspections.

A Parisian pizzeria chain has implemented a customized application to track HACCP protocols. Each staff member is trained in hygiene principles and uses the application to document temperature checks and cleaning procedures. Result: a noticeable improvement in the speed of service without compromising the quality or safety of food. Positive comments on online booking platforms have also seen a significant increase, increasing traffic and sales (Source: Zenchef).

Legal obligations and food hygiene training

To guarantee food safety, various countries impose legal obligations and specific training for restaurant workers. In France, for example, HACCP training is mandatory for at least one staff member.

HACCP (Hazard Analysis Critical Control Point) training was introduced by decree no. 2011-731 of 24 June 2011 and the order of 5 October 2011. This 14-hour course, usually spread over two days, aims to train and raise staff awareness of health risks and good practices to avoid them.

Objectives of HACCP training:

  • Analysis and Understanding of Risks: Identify and control food risks.
  • Microbial Hazards: Know the biological hazards and how to avoid them (e.g. salmonella, listeria).
  • Critical Points and Thresholds: Define CCPs and set critical limits.
  • Origin and Traceability: Ensure traceability of raw materials.
  • Handling and Storage: Follow good handling, storage and cooking practices.
  • Organization and Cleaning: Maintain the cleanliness of premises and equipment.

Participating in HACCP training not only guarantees optimal hygiene, but also protects against health risks, gains the trust of customers and partners, and ensures that staff are well trained and responsible (Source: Zenchef).

Example of training in England

Specializing in high-end events, a London-based catering company follows a rigorous HACCP plan to ensure food safety during receptions. With limited resources but a strong demand for quality, the caterer has installed sensors in its transport vehicles to monitor temperatures in real-time and maintain compliance with the cold chain. Thanks to this vigilance, the company has successfully avoided food poisoning incidents and has earned the trust of prestigious event organizers throughout the city (Source: Zenchef).

Preparing your restaurant for health inspections

Preparing for health inspections is an essential step for any restaurateur. Here are some practical tips to ensure your establishment's compliance.

1. Prepare the documents to be presented

 Inspectors can ask to see various documents, such as : 

  • Goods Receipt Sheets: Documentation on the origin and quality of raw materials.
  • Cleaning and Disinfection Registers: Dates and signatures of cleaning and disinfection interventions.
  • Supplier and Customer Contact Details: Information on stakeholders.
  • Microbiological Analysis Reports: Results of regular tests to detect potential contamination.
  • Training Documents: Staff training certificates, including HACCP training.
  • Medical Certificates: Staff fitness to handle foodstuffs (occupational health certificate).
  • Technical Data Sheets for Disinfectant Products: Information on the products used for maintenance.
  • Temperature and Equipment Maintenance Records: Monitoring of storage area temperatures and equipment maintenance.
  • Corrective Action Sheets: Documentation of corrective measures taken in the event of non-compliance (Source: Zenchef).

It is essential to ensure that all these documents are up to date and easily accessible to facilitate health inspections.

2. Carry out regular hygiene audits

The hygiene audit is a voluntary initiative taken by the owner to check compliance with health standards. This approach allows you to:

  • Assess Compliance: Ensure that the establishment complies with HACCP standards.
  • Implement Corrective Measures: Identify and correct deviations.
  • Strengthen Food Safety: Control essential aspects of food hygiene, such as storage temperatures, cleanliness of work areas and proper functioning of equipment.
  • Protect Against Sanctions: Internal audits reduce the risk of administrative or criminal sanctions in the event of an unannounced health inspection.

It is strongly recommended that you use professional auditors to obtain an impartial assessment (source). Alain Fontaine, owner of the restaurant Le Mesturet in Paris, mentions the importance of being monitored by an independent laboratory to guarantee strict application of HACCP standards (Source: Zenchef).

3. Comply with hygiene rules on a daily basis

Respect for hygiene rules must be a daily commitment and not just a preparation for inspections:

  • Maintaining Cleanliness: Regularly clean and disinfect all work surfaces, utensils and equipment.
  • Continuous Staff Training: Continuously train staff in good food hygiene practices and the HACCP method.
  • Rigorous Monitoring: Ensure compliance with protocols related to food handling and storage.
  • Temperature Control: Check the temperatures of refrigerators, freezers and cold rooms daily.
  • Waste Management: Properly dispose of food waste and other waste to avoid cross-contamination (Source: Zenchef).

4. Consult the official guides to hygiene practices

The government website provides operators with an official guide outlining the hygiene practices to be followed in different professional sectors. This guide is a valuable resource for restaurateurs who want to always be in compliance with current regulations.

5. Check the results on Alim'Confiance

Alim'Confiance is a platform that allows consumers to view the results of health inspections of catering establishments. At the end of a health inspection, the hygiene inspector assigns an overall rating to the establishment, visible on this platform. The possible mentions are:

  • Very satisfactory: The establishment has no non-conformities, or only minor non-conformities.
  • Satisfactory: The establishment has non-conformities requiring improvement, but not justifying administrative police measures.
  • To be improved: The administrative authority orders the establishment to take corrective measures within a specified period.
  • To be corrected urgently: The establishment has non-conformities that endanger the health of the consumer, justifying an administrative closure.

The transparency offered by Alim'Confiance is beneficial for consumers who can choose their restaurants according to the level of hygiene, and for restaurateurs who can use this feedback to improve their practices.

Technological innovations for hygiene

Technological innovation is innovating in HACCP monitoring. Applications like Traqfood facilitate the implementation of HACCP protocols by automating temperature readings and sending alerts in case of anomalies. Robin Gérard of Merieux NutriSciences explains: "Inspectors are particularly sensitive to daily temperature readings of refrigeration equipment, the traceability of labels and compliance with the expiry dates of products, whether primary or secondary.

The Traqfood application installs connected sensors in restaurant refrigerators in order to automatically carry out all daily temperature readings. The restaurateur can thus be alerted in the event of an anomaly by SMS or via a telephone call, which prevents him from losing his goods. The application is therefore an undeniable asset in the event of an inspection by government services" (Source: Zenchef).

Explore more articles on the Zenchef blog to discover other tips and advice, and take a free demo of our solutions for optimized and worry-free restaurant management.

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By
6/11/24