12 Reasons to adopt this innovative solution
So, you might be wondering: "Should I remain loyal to my traditional cash register or turn to these new digital solutions?" It's a tough choice, especially when you know the market is shared between historic players who have accompanied us for decades and bold new startups offering modern registers at an attractive cost, integrated into a suite of applications that simplify the complete management of a restaurant. Discover why this innovative solution could be exactly what your restaurant needs.
Technological renewal: The iPad at the heart of restaurant management
When they first appeared, many considered tablets as mere gadgets without real professional use. Since then, times have indeed changed. Today, the iPad has become an indispensable tool in many sectors, including the restaurant industry. Restaurateurs are increasingly adopting restaurant cash register software specially designed for iPads. With nearly 46% of the French equipped with a tablet, its use in restaurant management has spread rapidly, offering considerable advantages (Source: Zenchef).
The new NF 525 standard, which took effect in January 2018, spurred these changes, aiming to allow the tax administration to better control transaction flows in restaurants.
Traditional or digital cash registers?
Two major categories oppose each other: traditional players offering both software and hardware, some existing for almost 30 years, and startups proposing registers that aim to be more modern, less expensive, and connected to an ecosystem of other applications to help restaurateurs run their activities. This market segment is extremely competitive, and about ten companies share 80% of the market in France.
Among the French POS software actors are: Tiller, Cashpad, Trivec, Wynd, Zelty, Popina, Clyo Systems, Tactill, CSI, Pointex, JDC, Pi Electronique, Casio.
Zenchef & POS software integrations
Here is the list of POS software that are directly connected with Zenchef:
- Integration with ZELTY
- Integration with Oracle Simphony 19.2
- Integration with Lightspeed iKentoo (K-series)
- Integration with POPINA (JALIA)
- Integration with CHLOË
- Integration with CLYO Systems
- Integration with Pointex (fiducial)
- Integration with TRIVEC
- Integration with Thaïs Soft
- Integration with 6xPOS
- Integration with Sequoia Soft (win-cbp-asterio)
- Integration with EURESTO
- Integration with PI Electronique (Elyx) - FidePI
- Integration with VEGA
- Integration with Xceed
- Integration with SumUp (Tiller)
- Integration with POKKY
- Integration with Carré POS
- Integration with BREEZE
- Integration with OneTouch
- Integration with Leo 2
- Integration with Cashpad
- Integration with Mealenium
- Integration with TCPOS
- Integration with APITIC
- Integration with Lightspeed L (L-series)
- Integration with ORCHESTRA
- Integration with Easyresto
Zenchef and Lightspeed: Unified Management
The integration between Zenchef and Lightspeed allows centralized management of reservations, payments, and stocks. All information is synchronized in real time, offering a global view of the restaurant operations (Source).
Zenchef and Trivec: Optimized Coordination
Trivec and Zenchef create a synergy by facilitating order-taking and reservation tracking. This integration ensures smooth service management, even during periods of high traffic (Source).
Zenchef and Sumup: Centralization of Information
This collaboration centralizes reservation and order information on a single platform, thus simplifying daily management and increasing customer satisfaction (Source).
Zenchef and Clyo Systems: Simplified Management
With more than 30,000 users, Clyo Systems simplifies the management of stocks, loyalty programs, and accounting documents. The integration with Zenchef allows every aspect of your restaurant management to be optimized (Source).
Practical cases: Integration and tool synergy
Zenchef and sumup
The partnership allows immediate synchronization of reservations. The retrieval of reservation information from one platform to another is smooth, with automatic updates of the reservation status on the Zenchef seating plan. This data pooling helps restaurateurs better identify customer preferences and simplify their management (Source).
Zenchef and Lightspeed
Integrating Zenchef with Lightspeed provides an overview of restaurant management. Information on reservations, stocks, and payments is centralized, offering increased transparency and efficiency. Real-time data synchronization allows for informed decisions based on sales statistics and trends (Source).
Advantages of a combined use of Zenchef and Pi Électronique solutions
- Reservation Data Analysis: Restaurateurs can analyze the data to understand customer preferences and adjust their offers.
- Effective Payment Management: The solutions allow simplified management of payments and reservations, thus reducing errors and administrative time.
- Improvement of Marketing Strategy: Information collected via reservations and payments allows for better targeting of marketing campaigns.
- Customer Loyalty: Restaurateurs can offer attractive loyalty programs based on their customers' consumption habits.
Say goodbye to endless waits at the counter!
An iPad cash register is an innovative, mobile checkout system, integrated directly into a tablet. But what are the real benefits of such a solution for a restaurant? Here are 12 reasons to adopt an iPad cash register.
12 Advantages of POS software for restaurants
- Offer a Better Service to Your Customers:
Speed and efficiency have become fundamental expectations for restaurant clients. No one likes waiting indefinitely to pay for their meal, especially after a nice evening or a busy business lunch. Implementing an iPad cash register radically transforms this experience. Servers can now input orders directly at the table, then instantly send them to the kitchen with a simple tap on the screen. This fluidity is not limited to ordering: when it's time to settle the bill, it can be generated and printed in seconds, avoiding inconveniences related to waiting. A restaurant in Montpellier reduced the wait time for bills by half since adopting an iPad cash register, thus improving customer satisfaction and increasing their loyalty. (Source : Zenchef )
- Reduce Your Customers' Wait Time:
One of the main sources of client frustration is waiting, whether to be seated or to receive the bill. Effective reservation management and a well-structured seating plan through cash register software can significantly reduce this wait, thus improving customer satisfaction and loyalty.
- Save Time on the Floor
Mobility is one of the iPad's main assets. By allowing orders to be taken directly at the table without constantly having to move between the counters and the dining area, the iPad makes the work of servers easier. This not only reduces service time but also improves overall efficiency. Information circulates directly from the dining area to the kitchen without intermediaries, which decreases errors and accelerates service. Moreover, the tool manages send orders and can even add specific comments to each order, thus bringing extra fluidity to the process. (Source : Zenchef)
- Strengthen Your Team
Recruiting and training staff represent a significant workload for restaurant managers. iPad cash register software, with its intuitive and easy-to-grasp user interface, considerably reduces the time needed to train new employees. They quickly become operational, removing considerable stress during busy periods. A Parisian bistro noted a 30% reduction in training time for new employees since adopting iPad cash registers. (Source: Zenchef)
- Stay on the Cutting Edge of Technology
Technology is evolving at a spectacular pace. Unlike traditional cash registers that can quickly become obsolete, an iPad register updates regularly to integrate the latest software advancements. This ensures that you are always equipped with the best features and innovations without having to invest in new equipment. A restaurant in Bordeaux stayed at the cutting edge of technology by taking advantage of regular updates to its iPad cash register software, without extra costs.
- Simplify Your Accounting
With an iPad cash register, accounting management in your restaurant becomes much simpler. You can save and secure all accounting data and easily transmit it to your accountant. Cash register software generates detailed reports in a few clicks, allowing you to focus better on welcoming your customers and your cooking. The Z report, which synthesizes the day's takings, can be easily produced, thus avoiding headaches related to accounting. (Source : Zenchef)
- Optimize Your Restaurant with Detailed Statistics
iPad cash registers don't just handle payment transactions. They also generate detailed statistics on sales, opening hours, and employee performance. This information helps you better understand your customers' expectations and adjust your offer accordingly. Whether it's about favorite dishes, peak hours, or reservation management, this data is precious for optimizing your establishment's functioning.
- Achieve Savings
Traditional cash registers can represent a significant initial investment and high maintenance costs. In comparison, iPad solutions are often more economical and flexible. The initial cost is reduced, and software updates and maintenance are less costly. Additionally, quick employee training also reduces operational costs. Since January 1, 2018, restaurateurs must comply with new standards concerning their cash registers, according to a decree aimed at combating VAT fraud. For some, this may be an opportunity to opt for an iPad cash register system, thus avoiding potential fines of 7,500 euros for non-compliance.
- Personalize Your Customer Experience
Systems connect, allowing for a more personalized marketing strategy. By collecting customer data, restaurants can offer targeted promotions and more relevant services, thus enhancing customer loyalty and maximizing the chances of their return.
- Offer an Attractive Payment Experience
Customers are increasingly demanding a seamless payment experience. With an iPad cash register, it is possible to offer multiple payment options: credit cards, checks, cash, and even mobile payments via applications. With all these payment options, you increase your chances of not losing customers who might be frustrated if their preferred payment method is not available.
- Improve Staff Communication
The integration of a cash register solution improves staff communication and coordination. The order is sent directly to the kitchen, where chefs can begin preparing dishes without waiting for a server to deliver the information. This also reduces errors related to misunderstandings, and orders are better managed.
- Stay Flexible and Responsive
The restaurant industry is dynamic. iPad cash registers are scalable and adaptable solutions, allowing restaurateurs to add features or upgrade according to their needs and those of their customers. Being able to respond to changes in customer expectations is essential in this competitive market.
Innovative loyalty programs
By pooling information, restaurateurs can launch attractive loyalty programs. Loyal customers can benefit from discounts, loyalty points, or exclusive services. This personalization of offers strengthens the bond between the restaurant and its customers. (Source)
The impact of technology on the restaurant industry
System synchronization is becoming essential in the digital transformation of restaurants. For example, Zenchef has recently connected its reservation system to the FIDÉPI loyalty program developed by Pi Électronique. This connection enables restaurateurs to identify customer preferences, tailor their offers, and enhance customer relationships. (Source : Zenchef)